support Services
so-tech centre
- +27 87 700 5464
network & systems support
As a full service IT provider for business, we have the skills and experience to install, repair and maintain everything within a business infrastructure. This includes Servers, Storage, Networking, PC’s and laptops. We offer both onsite support and remote support, managed from our highly sophisticated technology helpdesk, or SO-TECH Centre.
systems & smart device monitoring
Data is generated from hundreds of sources. Highly available, critical systems needs constant monitoring.
Our SO-TECH Centre has the capability of monitoring complete systems, networks, IoT devices and mission-critical equipment, all from a localized location.
network & end-point security monitoring
Cyber threats are real. According to 2020 Cyber-Observer, 80 of cyber end-point attacks can be solved by getting cyber hygiene correct, rather than chasing the latest advanced technology. Our aim is to educate, facilitate and guide business’ on good cyber habits, together with real-world end-point information to proactively stop cyber threats before data is compromised.
remote technical support
We provide world-class remote support, with technical expertise to get your business and applications back online.
Utilising trusted support frameworks, secure encrypted remote connections to your network, our support agents can quickly and effortlessly support your business as and when needed.
onsite technical support
Nothing beats a pair of physical, technical hands. With various onsite support models, including dedicated onsite support, outsourced IT personnel & hands-on technical expertise, our well-presented, professional onsite support staff will give your business that much-needed on-demand resources through a trusted partner.
contact our so-tech centre
Our highly sophisticated technology centre can quickly assess your needs and covers all the communication from initial contact to resolution.
If you are an existing client, please log on to our
So-Tech portal.
- +27 87 700 5464